FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the MOQ (Minimum Order Quantity)?

MOQ for medical uniform is 50 pcs or sets;

MOQ for hospital bed linen is 100 pcs or sets;

MOQ for hospital cubicle curtain fabric is 500 meters per color;

Are free samples available?

Samples are available, but to be charged. However, we can refund the sample fee when quantity purchase is made.

Can different sizes be mixed when ordering medical uniforms?

Yes, when ordering medical uniforms, different sizes (S, M, L, XL, XXL, etc.) can mix.

What's the size of hospital bed linen?

Quilt Cover/Duvet Cover: 230cm*160cm

Flat Bed Sheet: 270cm*170cm

Pillow Case: 75cm*45cm

The above sizes are for standard hospital bed of 1.2m*0.9m. For hospital beds of other sizes, bed linen size can also be custom-made.

Fitted sheet / Coutoured sheet can be made according to hospital matress size.

Does the flame-retardant feature of curtain fabric remain after washing?

Yes. Our hospital cubicle curtain fabric is made of flame-retardant fiber and therefore the flame retardant feture is inherent and permanent. However many times you wash our cubicle curtain or drapery, the flame-retardant feature remains as well as when it is new. Our flame-retardant curtain fabric totally complies with NFPA 701 flammability requirements, BS 5867-2:2008 type C performance requirements, etc.

Can I purchase stitched ready cubicle curtain/privacy curtain piece?

Yes. Besides curtain fabric, we also provide stitching service for customers and hospitals.

A complete roll of fabric is around 60m-80m long.  When buying fabric, customers should add about an extra 5% if customer does not allow splicing.

If customer requires stitching service, we have two types of options:

Type A is to stitch a white curtain tape at the top heading and with matching hooks (four-finger hook), curtains can be pleated.

Type B is to make eyelets at the top heading, usually 5 eyelets per meter; matching hooks are also available.

Stitching service is charged extraly.

Matching hooks, pulleys, curtain tracks are available.

Can I add hospital logo to the product we purchase?

Yes. We can add hospital logo to hospital bed sheet, pillow case, duvet cover and medical uniforms as long as customer prvide us the logo file.

What is Delivery Lead Time?

Delivery Lead Time for hospital cubicle curtain is about 35 days;

Delivery Lead Time for hospital bed linen is about 35 days;

Delivery Lead Time for medical uniform is about 25 days;

The above is just common practice, please check for exact delivery lead time on each specific order at different quantity and different product.

Need I buy complete set or can I buy only single piece of the set?

For hospital bed linen sets, customer can buy only bed sheet or duvet cover or customer can choose to buy complete set. Cucstomer can also add an extra sheet to the set.

For medical uniform sets, customer can also buy only the top or the pants only, not necessarily a complete set.

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